Privacy Policy Overview
Information We Collect
• Personal Information: When you book an appointment, fill out a consultation form, or subscribe to our updates, we may collect information such as your name, email address, phone number, and physical address.
• Measurement and Style Preferences: As part of our tailoring service, we collect details regarding your measurements, fabric choices, and styling preferences. This information is used exclusively to provide you with customized services.
• Payment Information: We may collect payment information to process your transactions securely. We use trusted third-party providers to handle this data.
How We Use Your Information
• Service Delivery: To provide tailored services, including consultations, garment production, and delivery.
• Customer Service: To communicate with you regarding your orders, appointments, and any updates to our services.
• Marketing: With your consent, we may use your contact details to send information about our latest products, services, or promotions.
• Improvement of Services: To improve our services and website through customer feedback and analytics.
Data Sharing and Disclosure
• Trusted Partners: We may share information with trusted third-party service providers who assist us in delivering our services (such as payment processors, delivery companies, or fabric suppliers). We ensure these providers adhere to strict data protection standards.
• Legal Compliance: We may disclose information if required by law or to protect our legal rights.
Security of Your Information
• We implement a range of security measures to maintain the safety of your personal information, including encryption and secure servers.
• Only authorized personnel have access to your personal data to ensure confidentiality and integrity.
Your Rights
• Access: You have the right to request a copy of the data we hold about you.
• Correction: If any information is incorrect, you have the right to request a correction.
• Deletion: You may request the deletion of your personal data, subject to legal requirements for retaining certain records.
Cookies and Website Tracking
• We may use cookies to enhance your experience on our website, such as tracking user behavior to improve website functionality. You can control your cookie preferences through your browser settings.
Changes to Our Privacy Policy
• We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed.
Contact Us
• If you have any questions about this Privacy Policy or how your data is handled, please contact us at concierge@sartorbespoke.co.uk or through our website’s contact form.